Administrative Assistant

Full Time
New Kingston
Posted 5 years ago

JOB SUMMARY:   Provide a positive customer experience when greeting visitors, answering questions or providing directions and operating a multi-line switchboard. Adhere to all Human Capital processes and procedures.

REPORTS TO: Senior Operations Manager


  • Maintain and display a professional image as you are the first point of contact on the telephones and in person.
  • Assist and answer questions and inquiries as a representative of the Human Capital department in person, over the phone or email.
  • Monitor front office which includes the front door, signing sheets and visitors to the building.
  • Arrange and schedule interviews for the recruitment process.
  • Monitor resume bank and give daily updates.
  • Prepare necessary documents and files for all Human Capital processes.
  • Create and send reports using the various templates provided.
  • Organize and update relevant data using appropriate database applications.
  • Create and update files for all applicants and employees.
  • Participate in meetings, conferences, and team activities.
  • Maintain confidentiality of Client, staff and company information.
  • Adhere to schedule for shift and daily assignments.
  • Adhere to stated policies and procedures of the Company.
  • Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.


  • Excellent communication and interpersonal skills
  • High level of competence in MS Office
  • Knowledge and understanding of telecommunication devises and telephone protocol.
  • Knowledge of general office protocol
  • Knowledge of filing and maintenance of records
  • Ability to follow written and oral instructions and communications
  • Attention to detail, accuracy and time management
  • Flexibility and Adaptability while maintaining professionalism

DISCLAIMER: This document outlines the duties required for the position to indicate the level of responsibility and accountability.  It is not a comprehensive or exhaustive list and the manager may vary duties from time to time which do not change the general character of the job or the level of responsibility entailed.

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