Smiles You Can Hear
WorldWide BPO and Call Centres, with the mission to become the best
Global Business Process Outsourcing Provider for customer service and complementary back-office processes is redefining outsourcing excellence in the near shore contact center industry.
Customer Services
- Inbound and Outbound
- Up sell/cross programs
- Customer retention
- Account activations
- Sales programs
- Order Taking
- Collection programs
- Device/technical
- Loyalty Programs
- Account Maintenance
and Support - Tier I Technical Support
Services - IVR Campaigns and
Message Blast
Collections
- Inbound and Outbound
- First-party early stage
collections - Legal Talk-off
- Third-party late stage
collections through
partnerships - IVR Campaigns and
Message Blasts - Customer Service/Risk
Based approaches - Champion/Challenger
Programs - Supplemental
Collections - Automated Collections
- Payment Processing
Telemarketing
- Inbound and Outbound
- Lead Generation and
Hot Transfer - Sale of Products and
Services - Up-sell and Cross-sell
- IVR Campaigns and
Message Blasts
Other Services
- Back Office Fulfillment
– Full Scope – Mail - Web Chat
- Email Support
- Churn and Customer
Retention Calls - Surveys
Global Recognition
At Worldwide BPO and Call Centres we are pushing the boundaries of performance and excellence. We’re very humble to have received this recognition for Contact Center & Customer Engagement Best Practices. Thank you Contact Center World Global Association and President Raj Wadhwani.
#SMILESyoucanHEAR
PARTNERS
Meet our partners and clients
